Friday, November 18, 2005

Yay for Amazon!!

Major kudos to an Amazon.com for doingg the right thing. Not only are the Sony CDs they sell labelled with warnings about content protection, but they've gone a step beyond Sony's request that XPC-cursed CDs be pulled from the shelves, but Amazon is actually refunding anyone's purchase of one of these CDs, opened or not. This is a fantastic thing for them to do, and all in the name of doing the right thing by their customers. Offering to exchange customer's XCP-crippled CDs for real CDs is a good step, but Sony should have been the one pushing this refund solution from the start. Stupid company.

Amazon.com: Manhattan Symphonie [SONY XCP CONTENT/COPY-PROTECTED CD]: Music: Dexter Gordon: "This Sony CD includes XCP digital rights management (DRM) software. Due to security concerns raised about the use of CDs containing this software on PCs, Sony has asked Amazon.com to remove all unsold CDs with XCP software from our store. If you have purchased this CD from Amazon.com, you may return it for a full refund regardless of whether the CD is opened or unopened, following our normal returns process. Simply indicate that the CD is 'defective' as the reason for return."

Original topic thread found on BoingBoing.

-B

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